Hylas Yachts Service Manager

Fort Lauderdale, FL


 

Position Responsibilities:

  • Commission new boats, up to 10 annually
  • Service new boats in inventory as skill set and timing allow
  • Update Vessel Vanguard logs when appropriate
  • Delegate service tasks to contractors when appropriate
  • Monitor the progress of current projects
  • Manage service contractors
  • Handle client concerns professionally and maintain excellentn cusotmer relations
  • Accept warranty requrests, submitting them to for approval, and organize solutions when approved
  • Participate in client training and demonstration sails
  • Deliver or particiapte in deliveries to and from boat shows
  • Detail boats for shows and organize contractors for detailing when necessary
  • Assist sales efforts at boat shows and other events

 

Requirements:

  • Solid knowledge of sailing, boat systems, and the yachting industry
  • Previous industry experience required
  • Excellent communication skills
  • Creativity and problem-solving skills
  • Ability to shine under pressure
  • Computer literacy and organization skills
  • Captains license is advantageious
  • College education is a plus

 

 


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